The BD Kebab Limited
145 Chapel Street, Leigh, England, WN7 2AL
A company registered in England with company number 15972051
The BD Kebab Limited 145 Chapel Street, Leigh, England, WN7 2AL A company registered in England with company number 15972051 The BD Kebab Limited (“we”, “our” and “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we use the information we collect about you when you visit our website (www.gbddoner.com), place an order, visit one of our franchise locations, or otherwise interact with us. It also explains your rights regarding the information we collect and how we safeguard it.
If you have any questions about this policy, you can contact us at info@gbddoner.com.
How We Collect Your Information
We collect information in the following ways:
Automatically via our website:
When you visit www.gbddoner.com, we may automatically collect information through cookies such as:
– Technical data like your IP address, browser type, time zone, device type
– Details about your visit, such as the pages you viewed, duration of visit, and interaction data
– Location information if permitted by your browser or device settings
When you contact or interact with us: We may collect personal information when you:
– Complete a form on our website (e.g. contact form, franchise inquiry)
– Subscribe to marketing updates
– Engage with us through social media
– Place an order through our website or partner delivery platforms
– Participate in promotions or events
– Sign up for our loyalty programme or mobile app
This information may include your name, contact details, delivery address, email preferences, date of birth, loyalty or app usage data, and any additional information you choose to share.
In-person visits:
When you visit one of our The BD Kebab locations, we may collect data such as:
– CCTV footage for safety and security
– Participation in any on-site promotions or events
– Feedback or support requests you provide to staff
Through our delivery partners:
If you order The BD Kebab through a third-party delivery platform (such as Deliveroo, Uber Eats, or Just Eat), we may receive some personal information you provide to them. This can include:
– Your name
– Delivery address
– Contact number
– Order details
– Any special instructions you include with your order
These delivery platforms act as independent data controllers. Please refer to their respective privacy policies for details on how they collect and process your information. We only use the data shared with us to fulfill your order and manage customer service inquiries.
Through our loyalty programme and app:
When you register for our loyalty programme or use the The BD Kebab app (if available), we may collect:
– Your name and contact information
– Account registration and login credentials
– Loyalty points, redemptions, and reward history
– Preferences, transaction history, and location (if location permissions are enabled)
– App usage data such as the frequency of use, navigation paths, and settings
This data helps us to personalise your experience, offer rewards, and communicate promotions relevant to your interests.
How We Use Your Information
We use your information to:
– Provide, personalise and improve our services
– Process and fulfill your orders
– Respond to your queries and provide customer support
– Send you relevant marketing materials if you opt in
– Conduct research and analysis to improve our offering
– Ensure the security and safe use of our services
– Operate and maintain our loyalty programme and mobile app
– Reward customer loyalty and engagement
– Comply with legal and regulatory obligations
Where we use third-party service providers (e.g. for payment processing, loyalty management, or email marketing), we ensure they adhere to appropriate security and privacy standards.
Legal Basis for Processing
Our lawful bases for processing your data may include:
– Your consent (where applicable)
– Performance of a contract (e.g. processing your order)
– Our legitimate interests (e.g. improving customer experience)
– Compliance with legal obligations
You can withdraw your consent at any time by contacting info@gbddoner.com.
Cookies
We use cookies to:
– Ensure the website functions properly
– Understand how users interact with the website
– Tailor content and marketing to your interests
You can manage cookie settings through your browser preferences. Disabling cookies may affect the functionality of the site.
Information Sharing
We do not sell your data. We may share personal information with:
– Our employees and franchise partners (as necessary for operations)
– Trusted third-party providers (e.g. delivery partners, payment processors, loyalty or app providers, IT support)
– Delivery platforms such as Deliveroo, Uber Eats, or Just Eat, only for the purpose of fulfilling your order – Law enforcement or regulators when required by law
– Other third parties, with your explicit consent
International Data Transfers
Where we work with partners located outside the UK or EU, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your information.
Retention
We retain personal information only as long as necessary for the purposes set out above or to comply with legal obligations. When no longer needed, data is securely deleted or anonymised.
Your Rights
You have the right to:
– Access the personal information we hold about you
– Correct any inaccurate or incomplete data
– Request deletion of your data (subject to legal obligations)
– Withdraw consent at any time
– Object to processing based on legitimate interests
To exercise any of your rights, please contact info@gbddoner.com. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (www.ico.org.uk).
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website at www.gbddoner.com/privacy-policy. Continued use of our services indicates your acceptance of the updated policy.
For further information, please contact us at:
Email: info@gbddoner.com
Website: www.gbddoner.com